How to Open UPaisa Account (2026 Guide)
UPaisa is Ufone’s branchless banking service, run jointly with U Microfinance Bank (UBank). With a UPaisa wallet, you can transfer money, pay utility bills, buy mobile load, and withdraw cash — all without visiting a bank branch. Here’s exactly how to open one, using the current official process.
What You Need
- A valid original CNIC
- A Ufone SIM registered under the same CNIC
How to Open a UPaisa Account
There are two ways to open your wallet:
Method 1: Dial the Code
- Dial *786# from your Ufone number
- Follow the on-screen menu to register your wallet
- Visit your nearest Ufone franchise, service centre, or UPaisa retailer with your original CNIC to complete biometric verification
- Once verified, you’ll receive a confirmation SMS and can set your MPIN
Method 2: Use the UPaisa App
- Download the UPaisa app from the Google Play Store or Apple App Store
- Open the app and enter your Ufone number and CNIC details
- Complete biometric verification at a nearby franchise or UBank branch (required by regulation for all new wallets)
- Set your MPIN once verified
Note: biometric verification at an authorized location is a mandatory regulatory requirement for opening any branchless banking wallet in Pakistan — this step can’t be skipped, regardless of which method you use to start.
What You Can Do With UPaisa
- Send and receive money to any UPaisa wallet, bank account, or CNIC
- Pay electricity, gas, water, internet, and PTCL bills
- Buy mobile load or Super Card bundles on any network
- Pay via QR code at Mastercard-enabled merchants
- Request a UPaisa Mastercard debit card for ATM withdrawals
UPaisa Helpline
For any account issues, call 7777 from your Ufone number, or 051-111-282-265 from any other number.
Frequently Asked Questions
Do I need a smartphone to open a UPaisa account?
No — dialing *786# works on any phone, including basic handsets. The app is only needed if you prefer registering that way.
Can I open a UPaisa account without a Ufone SIM?
No, a UPaisa wallet requires an active Ufone SIM registered in your name, matching your CNIC.
Is there a fee to open a UPaisa account?
No, opening a UPaisa wallet is free.
What happens if my account is inactive for a long time?
Per UPaisa’s official terms, a wallet becomes dormant after a year of no transactions. Call 7777 or 051-111-282-265 to reactivate it.
Can I have more than one UPaisa account?
No — only one UPaisa wallet is allowed per CNIC.
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